Privacy Policy

Last updated: 19 June 2026

Information We Collect

When you use our services or contact us, we may collect the following types of information:

Name and contact details you provide when requesting services
Email address for communication purposes
Property address and service requirements
Information about your garden and specific care needs
Technical information collected through cookies and similar technologies when you visit our website

How We Use Your Information

We use the information we collect for the following purposes:

To provide the garden care services you have requested
To communicate with you about scheduling, service updates, and inquiries
To improve our services and customer experience
To maintain records of services provided
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

Contract performance: to fulfil our service obligations to you
Legitimate interests: to operate and improve our business
Legal compliance: to meet regulatory requirements
Consent: where you have given explicit permission for specific uses

Data Sharing

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

With service providers who assist in operating our business, under strict confidentiality agreements
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Service records are typically maintained for seven years for business and tax purposes.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to correct inaccurate information
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability
Right to withdraw consent where applicable

To exercise any of these rights, please contact us at [email protected].

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please see our Cookies Policy.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

Email: [email protected]
Address: 42 Meadowview Lane, Cheltenham, GL50 3BA, United Kingdom